Denpasoft Reviews
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Denpasoft Customer’s Q&A
Denpasoft FAQs
About Denpasoft.com Payment Method?
Denpasoft.com has integrated Coinbase as a payment method. This allows customers to use digital currencies such as Bitcoin, Bitcoin Cash, Ethereum, and Litecoin for online shopping on the platform. This information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official Denpasoft website or contact their customer service directly.
About Denpasoft.com Prices and Cost?
Denpasoft.com is a platform that offers a variety of games, including 18+ games, all-ages versions of the games, and their DLC options. The pricing model for these games is quite interesting. For instance, if there's a game title called "Where Are the Bobs?", the 18+ version of this game would be priced at $19.99 in the Denpasoft shop. In addition to that, an all-ages version that doesn't contain the 18+ content would be offered on Steam at a price of $9.99. If fans who purchased the game on Steam want the 18+ content, they can get the DLC offered on Denpasoft for $9.99. This means the complete game will always end up costing $19.99, whether it was purchased in full or in parts. The aim is to price the products at either the same price as the Japanese version or sometimes even cheaper. It's important to note that all pricing doesn't always follow this model, as it depends entirely on the agreements with the developer. However, the policy for pricing for all titles is maintained as much as possible. The website also offers a variety of other products, including visual novels, doujinshi, Dakimakura Covers, and more, with prices varying based on the product.
Denpasoft.com Return Policy?
At Denpasoft, if a customer changes their mind about an order, they may cancel and receive a full refund PRIOR TO DOWNLOAD, but in no case later than 3 days after the original purchase date. No cancellations are accepted after that period. For preorders of physical items, please note that no refund is possible after the end of the preorder period. The preorder deadline is displayed on the physical item’s product page on the online store.
Returns and exchanges are handled on a case by case basis. If Denpasoft cannot get a game working on a customer's system, they can offer a refund on the purchase. However, Denpasoft is not liable for any products damaged or lost during shipping. If a customer received an order damaged, they should contact the shipment carrier to file a claim. All packaging materials and damaged goods should be saved before filing a claim.
Regarding the shipping policy, Denpasoft takes all missing and damaged package claims seriously. Customers should send an e-mail at support@denpasoft.com, and the claim will start processing upon receiving the message. Due to various concerns, it can take up to four weeks to process the claim. Once the claim is processed, it can take up to 1 to 3 business days to get an ETA on shipment. If the package missed the customer and was returned to Denpasoft, a replacement will not be sent until after it is returned to them. Please note that the shipping fee does not include custom duties, taxes, and VAT. Customers should check with the import laws of their country before confirming their purchase.
What other payment methods does Denpasoft accept?
Denpasoft accepts Coinbase as a payment method. This allows customers to use digital currencies such as Bitcoin, Bitcoin Cash, Ethereum, and Litecoin for online shopping on Denpasoft. For more information on the purchasing process, it is recommended to consult the FAQ on the Denpasoft website.
Can I use PayPal on Denpasoft.com?
PayPal is not accepted as a payment method on Denpasoft.com. It seems that PayPal does not support this type of content. Previously, Sekai Project used to sell Denpasoft store credits on their all-ages site, where they could accept PayPal, but not anymore. Currently, Denpasoft accepts digital currencies like Bitcoin, Bitcoin Cash, Ethereum, and Litecoin through Coinbase.